Working within the retail industry presents a real challenge when children and young people are attempting to purchase or access age restricted products or services.

Staff training is an essential element of establishing a system of due diligence to prevent under age sales. It may also help you to avoid prosecution or licensing sanctions should a member of staff fail a test purchase.

There is a wide range of offences for retailers for which age restrictions apply and it is vital that you keep up to date with the range of products and services you provide.

YOU are the front line to preventing under age sales.

• Age related sales – England & Wales
• Age related sales – Scotland

Study time is 30 minutes, with the ability to stop and start when required (within a 90 day unrestricted access period).

PC/Laptop/Tablet/Smartphone with an internet connection and a webcam is all that is required to study.

Trainee photograph added to certificate on completion for unique authentication.

Cost: £45.00 (ex/VAT) per course, per trainee.

Would your staff know what to do if someone needed first aid?

Thousands of people are involved in incidents every year in the UK, and a huge number of these incidents happen in the workplace. Many deaths can be prevented by giving first aid before emergency services arrive. Would you know what to do or feel confident if someone needed first aid? Would your employees know?

Our Basic First Aid eLearning Module will provide users with a basic knowledge of first aid practices and techniques. It is a useful tool to introduce your employees to First Aid and ensure that they know how to tackle emergency situations. With this eLearning course, you can make your workplace a safer environment for your employees and enable them to act as soon as incidents happen – potentially saving their lives.

This course provides awareness education and should be followed by face to face training for any staff who are adopting the First Aid position within the organisation.

Learning outcome

This module will enable the user to become familiar with First Aid concepts or consolidate current knowledge.

Target audience

This course is suitable for any user.

Learning objective

The user will:

• Understand the importance of First Aid proficiency in the workplace
• Understand the responsibilities of themselves and their employer
• Be able to identify common injuries and their treatments
• Comprehend how to minimise or eliminate these

Course outline

• First Aid Provision: Who is responsible and the First Aid Box
• Injuries and illnesses: Treatment guide and dealing with emergencies
• Scenarios
• Assessment

Legislation

The module covers the key information surrounding First Aid Provision extracted from the following government legislation and trading standard authorities:
Health and Safety at Work Act (1974)

• The Health and Safety (First-Aid) Regulations 1981
• The Management of Health and Safety at Work Regulations (1999; Regulation 3)
• The Workplace (Health, Safety and Welfare) Regulations (1992; Regulation 12)

Study time is 2-3 hours, with the ability to stop and start when required
PC/Laptop/Tablet/Smartphone with an internet connection and is all that is required to study
Cost: £35.00 (ex/VAT) per course, per trainee.

Law requires that all employees within the oil industry should be aware of the potentially serious dangers involved in accepting fuel deliveries on a forecourt.

The Suresite Competent Persons course will help to ensure that you and your staff are responsible, vigilant to the hazards and understand the procedures expected by your local enforcement agency.

• Fire Safety
• Fuel Types
• Know your Forecourts
• Competent Person
• The Petroleum Officer
• Fuel Deliveries & Storage
• Taking Action

• Study time is 2-3 hours, with the ability to stop and start when required
• PC/Laptop/Tablet/Smartphone with an internet connection and is all that is required to study
• Cost: £40.00 (ex/VAT) per course, per trainee.

Are you up to speed with the new GDPR regulations?

This course takes approximately 30 minutes to complete and contains mini-assessments throughout to reinforce learning objectives. A 10-minute multiple choice quiz ensures your staff have fully understood the materials covered. Upon successful completion of the module, staff are awarded with a certificate recognising their achievement. Once your employees have completed the modules, you and your business will have clear documentation to demonstrate one of your compliance obligations.

Target audience

Target Audience: Our training is designed to engage and stimulate your employees. The interactive activities, coupled with real-world examples, ensures that employees are able to engage fully with the material, making the learning memorable and increasing retention rates.

Learning objective

On completion of this module employees will:

• Understand what they need to do when handling personal or sensitive data to comply with EU GDPR, and the importance of doing so.
• Have the knowledge needed to process or handle data in compliance with EU GDPR.
• Know when to ask supervisors for appropriate data privacy policies, e.g. data retention policy.
• Answer customer or employee queries in relation to data privacy.
• Direct customers or other employees to appropriate data privacy policies, e.g. privacy policy.

• What is EU GDPR?
• Why is EU GDPR so important?
• Personal & Sensitive Data
• EU GDPR Keywords
• What does EU GDPR include (Overview)
• Preferences & Consents
• Limited Use of Data
• The Rights of a Data Subject
• Security
• Child Data
• Applying EU GDPR Principles

Study time is approximately 30 minutes, with the ability to stop and start when required
PC/Laptop/Tablet/Smartphone with an internet connection and is all that is required to study
Cost: £35.00 (ex/VAT) per course, per trainee.

Poor manual handling and consequent musculoskeletal disorders are an issue in every workplace where employees are required to carry heavy goods and packages. The Manual Handling Operations Regulations 1992 (MHOR) require employers to manage the risks to their employees and ensure their health.

This Manual Handling eLearning Module will enable the user to understand what is needed in order to manually handle goods with care, best ways of carrying heavy loads and how to move them from a place to the other. The course will give the user an understanding of how to prevent musculoskeletal disorders resulting from poor manual handling practice.

Learning outcome

Understand what is needed to manually handle goods with care.

Target audience

The manual handling training course is suitable for any user who is required to carry heavy loads at work

The user will:

• Understand their responsibilities when manual handling
• Comprehend the risks that they undertake when manual handling
• Understand the basic principles involved when moving, lifting, pushing and pulling an object

• Risk factors and how injuries can occur
• Injuries sustained while manual handling
• Work Related Musculoskeletal Disorders
• Employer and employee responsibilities
• LITE – a useful mnemonic
• Key Physical Risk Factors
• How to move something safely
• Pushing and pulling

Assessment with a pass mark of 100%

Legislation

Manual Handling Operations Regulations 1992 (the Regulations), as amended by the Health and Safety (Miscellaneous Amendments) Regulations 2002 under the Health and Safety at Work etc. Act 1974

Management of Health and Safety at Work Regulations 1999

Study time is 30 minutes, with the ability to stop and start when required (within a 90 day unrestricted access period).
PC/Laptop/Tablet/Smartphone with an internet connection and a webcam is all that is required to study.
Trainee photograph added to certificate on completion for unique authentication.
Cost: £35.00 (ex/VAT) per course, per trainee.

Various safety precautions have been implemented on the Forecourt often at considerable expense to protect you and the public from potential hazards. As an individual, you must be able to recognise a hazard and the controls used to reduce that risk.

The Suresite ‘Safety on the Forecourt’ online course will help you to be aware of the dangers that are presented to you, contractors and members of the public. You will then be able to build your confidence and understanding of the correct emergency procedures required to ensure a safe environment.

Fire safety
Fuel types
Know your forecourts
Housekeeping & other duties
Visitors to the Forecourt
Pump basics
Spillages
Taking Action

Study time is 2-3 hours, with the ability to stop and start when required
PC/Laptop/Tablet/Smartphone with an internet connection is all that is required to study
Cost: £40.00 (ex/VAT) per course, per trainee.

The sale of tobacco is strictly regulated in terms of age restriction, advertising and display

Selling tobacco is an effective way of increasing the sales of your business, however it is important to note that any breach of the government regulations regarding the sale of tobacco could result in large fines, imprisonment and ultimately closure of your business.

The average smoker visits convenience stores more often, purchases more products and spends more than the average shopper. We developed the Tobacco – Retail (England, Scotland, Wales) eLearning modules to provide the legislative guidelines to any retail employee who sells tobacco and to educate them with a basic understanding of the market to increase their sales.

Our modules will enable users to effectively, efficiently and confidently sell tobacco according to law. This Tobacco – Retail training is suitable for all learners working in retail looking for a grasp of the country-specific regulations surrounding tobacco sales. The course also provides a useful overview of the tobacco market’s segments and brands.

Our Tobacco – Retail eLearning modules are part of a group of training modules designed specifically to assist users with being compliant with regulations within different industry sectors. Read here why online training solutions can help your business being compliant and reducing the risk of fines.

The Tobacco – Retail is a fully online interactive course and assessment, accessible on any device, 24/7, with no time limits. A certificate can be downloaded upon successful completion of the eLearning module.

• Tobacco handling – England
• Tobacco handling – Scotland
• Tobacco handling – Wales

• Study time is 2-3 hours, with the ability to stop and start when required (within a 90 day unrestricted access period).
• PC/Laptop/Tablet/Smartphone with an internet connection and a webcam is all that is required to study.
• Trainee photograph added to certificate on completion for unique authentication.
• Cost: £35.00 (ex/VAT) per course, per trainee.